Important Statement About TCMforyou Online Consultation

1. Purpose of Online TCM Consultation

TCMforyou provides online Traditional Chinese Medicine consultation services for general wellness education and support. The purpose of the consultation is to help customers better understand their wellness concerns from a TCM perspective and receive practical guidance based on the information they submit.

Online consultation may include discussion of general TCM concepts, lifestyle habits, daily routines, seasonal wellness, food and tea culture, self-care suggestions, and general herbal wellness education when appropriate.

The consultation service is intended to support informed wellness choices, not to replace professional medical evaluation or treatment.

2. Online Consultation Is Not Medical Diagnosis or Treatment

TCMforyou’s online consultation service does not provide medical diagnosis, medical treatment, emergency care, prescription medication, laboratory testing, imaging, physical examination, or complete healthcare management.

Consultation responses are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Customers should continue to work with qualified healthcare professionals for medical conditions, diagnosis, treatment plans, prescription medication, urgent symptoms, and ongoing healthcare management.

3. Limitations of Online Consultation

Online consultation has important limitations. Our practitioners review the information submitted through the consultation form, but they cannot perform an in-person examination through the website.

Online consultation may be limited by:

• The accuracy and completeness of the information submitted by the customer
• The inability to perform physical examination
• The lack of laboratory testing, imaging, or in-person assessment
• Possible missing information about medical history or medication use
• Communication delays caused by email, website forms, or customer response time
• Differences in individual health status, sensitivity, allergies, and medical conditions

For these reasons, online consultation should be used as general TCM wellness guidance and should not replace medical care when medical evaluation is needed.

4. Emergency and Urgent Health Situations

TCMforyou’s online consultation form, contact form, email support, product pages, blog articles, and ebooks are not emergency communication channels.

Do not wait for a reply from TCMforyou if your situation may require urgent medical attention.

5. Customer Information and Accuracy

Customers are responsible for providing accurate, complete, and current information when submitting an online consultation form.

Important information may include:

• Main wellness concerns and how long they have been present
• Lifestyle habits, sleep, diet, stress, exercise, and daily routine
• Relevant health history and current medical conditions
• Current medications, supplements, herbs, or treatments
• Known allergies, sensitivities, or previous reactions
• Pregnancy, breastfeeding, or plans for pregnancy if applicable
• Recent medical testing, diagnosis, or healthcare provider instructions if relevant
• Wellness goals and specific questions for our practitioner team

Incomplete or inaccurate information may affect the usefulness of the consultation response.

6. Consultation Review Process

After a customer submits the online consultation form, the TCMforyou team reviews the submitted information from a Traditional Chinese Medicine wellness perspective.

The review process may include consideration of the customer’s main concern, lifestyle context, health background, wellness goals, and any relevant information submitted through the form.

If the submitted concern appears to be outside the scope of online wellness guidance, TCMforyou may recommend that the customer seek appropriate medical care or consult a qualified healthcare professional.

7. Consultation Response and Communication

Consultation responses may be sent through the contact information provided by the customer, such as email or other website-supported communication methods.

A consultation response may include:

Customers should read the full consultation response carefully and ask for clarification if they do not understand any part of the guidance.

8. Herbs, Herbal Teas, and Product Guidance

TCMforyou may sell Chinese herbs, herbal teas, TCM-related products, and ebooks. Consultation responses may sometimes include general educational information about herbs, herbal teas, product categories, or traditional wellness use.

Herbal guidance provided through online consultation should not be interpreted as a medical prescription, disease treatment, or guaranteed recommendation for every individual.

Customers should consult a qualified healthcare professional before using herbs, herbal teas, supplements, or wellness products if they take medication, have allergies, are pregnant or breastfeeding, have a medical condition, are preparing for surgery, or are under medical treatment.

9. Special Health Situations Requiring Extra Caution

Some customers should use extra caution before using online consultation guidance or any TCM-related product.

Please consult a qualified healthcare professional before using herbs, herbal teas, supplements, or changing your wellness routine if you:

• Are pregnant, planning pregnancy, or breastfeeding
• Are purchasing for a child, teenager, or older adult with health concerns
• Take prescription or over-the-counter medication
• Have allergies, food sensitivities, or previous reactions to herbs or teas
• Have a diagnosed medical condition
• Are under medical treatment or specialist care
• Are preparing for surgery or a medical procedure
• Have been advised by a healthcare provider to avoid certain foods, herbs, teas, or supplements

10. Privacy and Consultation Information

Online consultation may involve personal information and wellness-related details submitted by the customer. TCMforyou uses this information to review consultation requests, prepare consultation-related communication, provide customer support, and operate the website.

Customers should review the TCMforyou Privacy Policy to understand how personal information may be collected, used, stored, and protected.

Please avoid submitting unnecessary sensitive information through general contact forms. Use the official consultation form for consultation-related details.

For privacy questions, contact service@tcmforyou.com.

11. Customer Responsibility

By using TCMforyou’s online consultation service, customers understand that they are responsible for their own health decisions and for seeking appropriate medical guidance when needed.

Customers are responsible for:

• Providing truthful, accurate, and complete consultation information
• Reading consultation responses carefully
• Asking for clarification if guidance is unclear
• Consulting qualified healthcare professionals when appropriate
• Not using online consultation for emergencies
• Reviewing ingredients and warnings before using herbs or products
• Not stopping or changing medical treatment without professional guidance
• Using TCMforyou information as wellness education, not medical diagnosis or treatment

12. No Guarantee of Results

TCMforyou does not guarantee specific results from online consultation, lifestyle suggestions, herbal education, product use, ebooks, blog tutorials, or wellness routines.

Individual experiences may vary based on personal constitution, lifestyle, medical history, medication use, allergies, consistency, environment, age, diet, and many other factors.

Testimonials, reviews, examples, and educational content should not be interpreted as a guarantee that another customer will experience the same results.

13. Customer Acknowledgment and Agreement

By submitting an online consultation form or using TCMforyou’s online consultation service, the customer acknowledges and agrees that:

• Online consultation is for general TCM wellness guidance and education.
• Online consultation is not medical diagnosis, treatment, prescription, or emergency care.
• TCMforyou cannot physically examine the customer through the website.
• The usefulness of consultation guidance depends on the accuracy of submitted information.
• The customer should seek professional medical care when appropriate.
• The customer should not delay urgent or necessary medical care because of TCMforyou content or communication.
• The customer is responsible for reviewing product suitability, ingredients, warnings, and personal health considerations.

14. Contact Information

If you have questions about this Online Consultation Statement, online consultation service, form submission, product guidance, or customer support, please contact TCMforyou.

Email: service@tcmforyou.com

Website: TCMforyou.com

Please do not use email or website forms for emergencies or urgent health concerns.