Informed Consent for TCMforyou Online Consultation

1. Purpose of This Informed Consent

This Online Consultation Informed Consent is intended to help you understand the nature, scope, limitations, possible benefits, possible risks, and responsibilities involved in using TCMforyou’s online Traditional Chinese Medicine consultation service.

By submitting a consultation form, you confirm that you have had the opportunity to read this consent statement and understand that TCMforyou provides general TCM wellness guidance and educational support through an online format.

If you do not understand or agree with this informed consent, please do not submit the online consultation form until your questions have been answered.

2. Nature of TCMforyou Online Consultation

TCMforyou online consultation is a form-based service. You submit information about your wellness concerns, lifestyle habits, health background, current medications, allergies, and goals through an online form.

Our practitioner team reviews the submitted information from a Traditional Chinese Medicine wellness perspective and may provide general TCM explanations, lifestyle suggestions, food and tea culture guidance, self-care ideas, and general herbal education when appropriate.

The consultation service is intended for wellness education and support. It is not designed to manage urgent symptoms, diagnose disease, prescribe medication, or replace in-person medical care.

3. Not a Substitute for Medical Advice, Diagnosis, or Treatment

You understand and agree that TCMforyou online consultation does not provide medical diagnosis, medical treatment, emergency care, prescription medication, laboratory testing, imaging, physical examination, or full healthcare management.

Information provided by TCMforyou is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

You should continue to consult qualified healthcare professionals for medical conditions, diagnosis, treatment decisions, prescription medication, urgent symptoms, and ongoing care.

4. Limitations of Online Consultation

Online consultation has important limitations compared with in-person healthcare or in-person TCM evaluation.

You understand that TCMforyou practitioners cannot:

• Physically examine you through the website
• Perform medical testing, imaging, pulse examination, or physical assessment through the online form
• Verify every detail of your submitted information
• Identify all possible medical conditions or urgent risks through online communication
• Guarantee that online guidance will be suitable for every individual situation
• Provide emergency response or real-time urgent monitoring

The quality and usefulness of the consultation response may depend on the completeness and accuracy of the information you submit.

5. Possible Benefits of Online TCM Consultation

Possible benefits of online TCM consultation may include improved understanding of general TCM wellness concepts, practical lifestyle suggestions, educational support, and clearer direction for daily self-care.

Consultation may help you:

• Organize your wellness concerns in a structured form
• Receive general TCM wellness explanations
• Learn lifestyle and self-care ideas from a TCM perspective
• Ask about general herbal wellness or herbal tea categories
• Better understand when professional medical care may be appropriate

However, benefits are not guaranteed and individual experiences may vary.

6. Possible Risks and Discomforts

Online consultation may have risks or limitations. These may include misunderstanding guidance, submitting incomplete information, relying too heavily on online communication, delaying medical care, or using herbs or products that may not be suitable for your individual situation.

Possible risks include:

• Guidance may be less complete than an in-person evaluation
• Important health information may be missing from the submitted form
• Online guidance may not identify medical concerns that require professional care
• Herbs, herbal teas, or wellness products may not be appropriate for every person
• Products may interact with medications, supplements, allergies, or medical conditions
• Email or website communication may be delayed, filtered, misdirected, or misunderstood

7. Emergency and Urgent Care Exclusion

TCMforyou online consultation is not an emergency service and should not be used for urgent symptoms, severe symptoms, or potentially serious medical concerns.

You understand that you should not wait for a TCMforyou response if your condition may require urgent medical attention.

8. Your Responsibility to Provide Accurate Information

You agree to provide accurate, complete, and current information when submitting your online consultation form.

Important information may include:

• Your main wellness concerns and timeline
• Current symptoms or discomforts
• Relevant health history and diagnosed conditions
• Current medications, supplements, herbs, and treatments
• Allergies, sensitivities, and previous reactions
• Pregnancy, breastfeeding, or plans for pregnancy if applicable
• Recent medical tests, healthcare provider instructions, or treatment plans if relevant
• Diet, sleep, stress, exercise, work routine, and lifestyle details
• Your wellness goals and specific questions

You understand that incomplete or inaccurate information may affect the usefulness and appropriateness of the consultation response.

9. Herbs, Herbal Teas, Supplements, and Product Guidance

TCMforyou may provide general educational information about Chinese herbs, herbal teas, TCM-related products, or product categories. This information is provided for wellness education and should not be understood as medical prescription or guaranteed suitability.

You understand that herbs, herbal teas, supplements, and wellness products may not be suitable for everyone and may interact with medications, supplements, allergies, medical conditions, or personal sensitivities.

If a product page includes a U.S. supplement-style disclaimer, it may state: “These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.”

10. Special Health Situations Requiring Professional Guidance

You agree to seek guidance from a qualified healthcare professional before using herbs, herbal teas, supplements, wellness products, or changing your wellness routine if you:

• Are pregnant, planning pregnancy, or breastfeeding
• Are purchasing for a child, teenager, or older adult with health concerns
• Take prescription or over-the-counter medication
• Have allergies, food sensitivities, or prior reactions to herbs, teas, foods, or supplements
• Have a diagnosed medical condition
• Are under medical treatment or specialist care
• Are preparing for surgery or a medical procedure
• Have been advised to avoid certain foods, herbs, teas, or supplements
• Have a history of serious reactions or complex health concerns

11. Privacy, Records, and Consultation Information

Online consultation may involve personal information and wellness-related details submitted by you. TCMforyou may use this information to review your consultation request, prepare consultation-related communication, respond to support questions, and operate the website.

Consultation information may include sensitive wellness details. TCMforyou aims to handle submitted information responsibly and according to its Privacy Policy.

You understand that online systems, email communication, website forms, hosting services, and third-party tools may involve data processing by service providers that help operate TCMforyou.com.

Please review the Privacy Policy for more information about how personal information may be collected, used, stored, and protected.

12. Communication and Response Time

TCMforyou may communicate with you through the email address or contact information you provide. You are responsible for entering accurate contact information and checking your inbox, spam folder, or junk folder for replies.

Online consultation responses are not immediate emergency responses. Communication may be delayed due to review time, email delivery issues, incomplete information, website technical issues, holidays, or customer response time.

If your situation becomes urgent while waiting for a response, seek immediate medical care instead of waiting for TCMforyou communication.

13. Payment, Cancellations, and Refunds

If the online consultation service requires payment, you understand that payment, cancellation, and refund rules may depend on the service purchased, order status, form submission status, and whether practitioner review has begun or been completed.

Once a consultation form has been submitted, reviewed, or fulfilled, cancellation or refund eligibility may be limited.

Please review the applicable product/service page, Return Policy, Terms of Service, and checkout information before purchasing consultation services.

14. Right to Decline or Discontinue Online Consultation

You may choose not to use TCMforyou’s online consultation service if you do not agree with this informed consent or if you prefer in-person medical or TCM care.

TCMforyou may also decline to provide or continue online consultation guidance if the submitted issue appears urgent, unsafe to assess online, outside the scope of our wellness service, incomplete, inappropriate, or better handled by a qualified healthcare provider.

If TCMforyou determines that your concern may require professional medical care, we may recommend that you contact a qualified healthcare provider.

15. Consent Acknowledgment

By submitting the online consultation form, you acknowledge that you have read and understood this Online Consultation Informed Consent and agree to use TCMforyou consultation services responsibly.

16. Contact Information

If you have questions about this Online Consultation Informed Consent, consultation services, form submission, privacy, payment, or customer support, please contact TCMforyou.

Email: service@tcmforyou.com

Website: TCMforyou.com

Please do not use this email address or website forms for emergencies or urgent health concerns.